Appointment Trader a Scam?!

The "reservation" I purchased from Appointment Trader for Mother Wolf DID NOT WORK! We were basically left stranded at the restaurant with no reservation. Appointment Trader told me that evening when I was able to reach a human that they would refund the $90 that we paid for our reservation, but that never happened. Very hard to reach someone via customer service. VERY DISAPPOINTED with this service. Buyer beware!!!